Customer Care

Our People

Many key employees have been with the company for 20 or more years. They understand the market and the commitment to the hot tub industry. Call during factory hours and speak directly to personnel who will direct you to the department needed. If you have a question  regarding product or operation, chances are we can provide answers on the spot to avoid a service call.

Our Product

Outlet Hot Tubs have been designed to be simple to install and quick to service. We build with only the highest quality raw materials, recognized name components, and proudly build in the United States.  You may find less expensive imported product, many from China.  Remember that you get what you pay for, that includes product integrity, warranty backing, and direct customer support. When was the last time you phoned China with a question?


Why Our Customers Love Us.

  • Quality Spas. Great Value
  • Proven, Reliable Warranty
  • Established Company, USA Made Pride
  • Knowledgeable, Expert Assistance
  • Friendly, Live Customer Support
Made in USA